Privacy Policy

Euneek You Health

Euneek You Health is committed to protecting your privacy and handling your personal information with care, respect and transparency. This Privacy Policy outlines how we collect, use, store and protect your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What information we collect

We may collect personal and sensitive information including but not limited to:

• Your name, contact details and date of birth

• Health and medical information relevant to your care

• Pathology results, referral letters and treatment notes

• Payment and billing information

• Information you provide via forms, emails or online bookings

Sensitive health information is only collected when necessary to provide safe and appropriate care.

How we collect information

Information is collected directly from you through:

• New patient forms and consultations

• Online booking systems

• Email, phone or written communication

• Referrals or shared reports from other healthcare providers where consent has been given

How we use your information

Your information is used to:

• Provide and manage your healthcare

• Communicate with you about appointments and treatment

• Maintain accurate clinical records

• Meet legal and professional obligations

• Improve our services and patient experience

We do not sell or rent your personal information to third parties.

Disclosure of information

Your information may be shared only when necessary:

• With other healthcare providers involved in your care, with your consent

• With pathology providers or laboratories you choose to use

• Where required by law or to prevent serious harm

Storage and security

We take reasonable steps to protect your information from misuse, loss or unauthorised access. Records are stored securely in electronic or paper form and only accessed by authorised staff.

Access and correction

You have the right to request access to your personal information and to request corrections if information is inaccurate or incomplete. Requests can be made in writing and may require identity verification.

Website and online data

Our website may collect limited technical information such as browser type or visit duration to improve site performance. Cookies may be used, but no identifying personal health information is collected through website browsing alone.

Contact

If you have any questions or concerns about your privacy, or wish to access or amend your information, please contact:

Euneek You Health
Email: [your email]
Phone: [your phone number]

Terms of Use

Euneek You Health Website

By accessing and using this website, you agree to the following terms and conditions.

General information only

The content on this website is provided for general information and educational purposes only. It is not intended to replace personalised medical advice, diagnosis or treatment.

Information on this site does not establish a practitioner patient relationship. Individual care recommendations can only be made during a consultation.

No guarantees

While we aim to provide accurate and up to date information, Euneek You Health makes no guarantees regarding outcomes of treatments. Responses to acupuncture, naturopathy and other therapies vary between individuals.

Scope of practice

All services offered are provided within the scope of practice of registered and qualified practitioners. We do not diagnose medical conditions outside our professional scope or advise cessation of prescribed medications without appropriate medical oversight.

Booking and payments

Appointments, fees, deposits and cancellation policies are outlined on our website and booking platform. By booking an appointment, you agree to these terms.

Intellectual property

All content on this website including text, images, logos and branding is the property of Euneek You Health and may not be copied, reproduced or distributed without written permission.

Third party links

This website may contain links to external websites for additional information. We are not responsible for the content or privacy practices of external sites.

Limitation of liability

To the fullest extent permitted by law, Euneek You Health is not liable for any loss, damage or injury arising from the use of this website or reliance on its content.

Changes to these terms

We reserve the right to update or amend these terms and policies at any time. Changes will be effective once published on the website.